Return & Exchange Policy

Sri Aarti Jewellers – Return & Exchange Policy

At Sri Aarti Jewellers, we value your trust and strive to ensure your complete satisfaction. If for any reason you are not fully satisfied with your purchase, we offer a simple and transparent return and exchange policy.

• Eligibility for Returns: Returns are accepted within 7 days of purchase. The item must be unused, in original condition, and accompanied by the original bill/invoice. Customized, engraved, or made-to-order jewellery is not eligible.
• Exchange Policy: Items can be exchanged within 15 days of purchase, with all tags and packaging intact. Exchange must be for jewellery of equal or higher value.
• Making Charges & Deductions: Making charges and taxes are non-refundable. Adjustments for exchanges depend on current pricing/design.
• Gold/Silver Rate-Based Buyback: Buyback is based on prevailing market rates and item quality. Deductions apply based on condition and purity.
• Return Process: Visit the store with your invoice and item. Our staff will assist with inspection and paperwork.
• No Cash Refunds: Refunds, if applicable, will be issued via store credit or bank transfer within 7 working days.